Provides employees with an explanation of the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them. This book describes the fundamentals and foundations of Six Sigma, and the changes and challenges they are likely to see.
What is Six Sigma? Why Companies are Implementing Six Sigma: The GE Story What Six Sigma May Look Like in Your Organization Your Role in Six Sigma Quality A Word to The Skeptics (Is Six Sigma Really Different?) The Six Themes of Six Sigma: (2 pages on overview and 2 pages on each topic) The Five-Step Roadmap to Six Sigma Implementation (2 pages on overview and 2 pages on each topic) Applying Six Sigma in A Service Environment (2 pages) The Tools of Six Sigma (1 page on each of 10 basic tools)