At every level, from newly-minted supervisors to seasoned CEOs, today's managers are finding themselves ill-equipped to deal with the current business climate. Fueled by an economy in recession after nearly a decade of prosperity, by new concerns about crisis management in the wake of world events, by the collapse of dot.coms and the fading myth of the New Economy, today's managers are confused and uncertain - even fearful -- about what to do and how to lead. In a word, they are in shock. Changing times call for an entirely new set of principles for leadership, says Hicks. Following the proven methodology he and co-author Rick Foster adopted to create How We Choose to be Happy, Hicks has set out to redefine what it takes to be an effective leader in today's uncertain business climate. He has interviewed 200 managers across all industries and at all levels who have proven themselves uniquely adaptable and capable of successful leadership in tough times and under difficult circumstances. From them, he has distilled eight refreshing and often surprising principles for effective management and leadership, using case studies from his research as examples.