Category:

 Business

Using actual notes as examples and inspiration, this helpful book provides the encouragement and practical advice everyone needs to convey exactly what they want to say for special times such as Mother's Day, birthdays, and Christmas, as well as words of apology, congratulations, and consolation.

Special Words
$19.99(NZD) inc GST
save $6.96(NZD) (25.8%) $26.95(NZD)

Category:

 Business

The book explains proven methods for resolving differences and suggests specific techniques that aid in: giving and receiving criticism; handling disputes at different levels of an organization; resolving disagreements within a team; and, managing different personality types.

Resolving Conflicts on the Job
$32.00(NZD) inc GST

Negotiation is the process by which people resolve their differences. Whether those differences involve the purchase of a new automobile, a labor contract dispute, the terms of a sale, or a complex alliance between two companies, resolutions are typically sought through negotiati... read more

Nophoto
$24.50(NZD) inc GST