The book explains proven methods for resolving differences and suggests specific techniques that aid in: giving and receiving criticism; handling disputes at different levels of an organization; resolving disagreements within a team; and, managing different personality types.

Resolving Conflicts on the Job
$32.00(NZD) inc GST

Negotiation is the process by which people resolve their differences. Whether those differences involve the purchase of a new automobile, a labor contract dispute, the terms of a sale, or a complex alliance between two companies, resolutions are typically sought through negotiati... read more

$24.50(NZD) inc GST

The worldwide success of VISA International, Dee Hock asserts, is due to its chaordic structure: it is owned by 22,000 member banks, which both compete with each other for 750 million customers and must cooperate by honoring one another's $125 ... read more

One From Many  : VISA and the Rise of Chaordic Organization
$39.00(NZD) inc GST